Privacy Policy and Service Disclosure – Soscredit

Contact details:

SIA SCHAEFER

Registration number: LV50103412751

Registered address: Lielā 2B, Saldus, LV-3801, Latvia

Email: [email protected]

By using Soscredit, you acknowledge that you have read and understood this Privacy Policy and Service Disclosure.

1. Nature of Our Service

Soscredit is a credit comparison and information service.

We are not a lender, credit provider, bank, financial institution, or credit issuer. We do not provide loans, credit products, banking services, investment services, or financial products directly to users.

The offers displayed in the Soscredit application or on the website are provided by third-party lenders, credit providers, brokers, financial institutions, or other financial service providers.

Any decision to approve, reject, modify, or withdraw a credit application is made solely by the relevant third-party lender or financial service provider, based on their own eligibility criteria, verification procedures, creditworthiness assessment, internal policies, and applicable laws.

Soscredit does not guarantee that any user will receive a loan, credit approval, specific interest rate, credit limit, repayment period, repayment amount, or any other financial product or condition.

The final terms of any financial product may differ from the information displayed in Soscredit and will be determined directly by the relevant lender or financial service provider.

Soscredit does not provide legal, tax, investment, or financial advice. Any information displayed in the App or on the website is provided for general informational and comparison purposes only. Users should carefully review the terms provided by the relevant lender or financial service provider and seek independent advice where necessary.

2. Accuracy of Offer Information

We make reasonable efforts to keep the information displayed in Soscredit accurate and up to date.

However, financial product information, including rates, fees, repayment terms, eligibility criteria, approval conditions, and availability, may change at any time without notice.

The information displayed in Soscredit may not always reflect the final or most current terms offered by a third-party lender, credit provider, broker, or financial service provider.

Users must verify all final terms, conditions, fees, interest rates, repayment obligations, and legal documents directly with the relevant provider before entering into any agreement.

3. Partner Compensation and Commercial Disclosure

Soscredit may receive a commission, referral fee, lead fee, advertising fee, or other compensation from third-party partners when users click on an offer, are redirected to a partner, submit an application, are approved, or enter into an agreement with a lender or financial service provider.

This compensation helps us operate, maintain, improve, and provide the Soscredit service.

The existence of such compensation may influence the availability, ranking, visibility, or order of certain offers, unless otherwise stated.

We aim to present information in a clear and transparent manner. However, users should always review the final terms, conditions, fees, rates, repayment obligations, and legal documents directly with the relevant lender or financial service provider before making any financial decision.

4. Availability of Offers by Country

Soscredit is an international service. The availability, ranking, pricing, eligibility criteria, and terms of financial offers may vary by country, region, language, user profile, device settings, selected preferences, partner availability, and applicable legal requirements.

Not all offers are available in all countries.

We may display different offers depending on the country selected by the user, the user’s location, language preferences, device settings, or other relevant criteria.

Soscredit does not guarantee that a particular product, lender, offer, rate, repayment term, or financial service will be available in your country or region.

5. Data We Collect

When you use Soscredit, we may collect the following categories of personal data.

6. How We Use Your Data

We may use your personal data for the following purposes:

• to create, manage, and authenticate your account;
• to verify your access to the app or website;
• to provide and operate the Soscredit service;
• to display credit comparison information and relevant offers;
• to personalize your app and website experience;
• to tailor offers, recommendations, language, and country-specific content;
• to analyse user behaviour and improve functionality, design, and usability;
• to monitor app performance and website performance;
• to detect, investigate, and fix technical issues;
• to maintain system stability and security;
• to prevent fraud, misuse, unauthorized access, or harmful activity;
• to communicate with you about service updates, technical notices, or account matters;
• to send marketing communications, special offers, or promotional content where permitted by law and, where required, with your consent;
• to measure the effectiveness of offers, referrals, campaigns, and partner integrations;
• to calculate, verify, and manage partner commissions or referral fees;
• to comply with legal, regulatory, contractual, accounting, or reporting obligations;
• to protect our legal rights, interests, users, partners, and systems.

7. Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing personal data, we rely on one or more of the following legal bases.

8. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share personal data in the following situations.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember user preferences, analyse traffic, improve performance, personalize content, and measure the effectiveness of offers or campaigns.

Cookies may be:

• strictly necessary cookies;
• functional cookies;
• analytics cookies;
• performance cookies;
• marketing or advertising cookies.

Some cookies are necessary for the operation of the website. Other cookies are used only where permitted by law and, where required, with your consent.

You can manage or withdraw cookie consent through cookie settings available on the website or through your browser settings.

Disabling certain cookies may affect the functionality or availability of some website features.

10. App Analytics, Diagnostics, and Platform Data

When you use the Soscredit mobile application, including the app identified by Bundle ID: pl.soscredit, we may collect diagnostics, crash logs, app performance data, device information, and usage data to maintain, secure, and improve the app.

Some data may also be processed by app stores, operating system providers, analytics providers, crash reporting providers, or other technical service providers according to their own privacy policies.

We may be required to disclose certain data collection and data sharing practices to app distribution platforms, including Google Play and Apple App Store.

11. International and Cross-Border Data Transfers

Soscredit is an international service. Your personal data may be processed, stored, or transferred in countries other than the country where you reside.

This may include transfers to countries within or outside the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions.

Where personal data is transferred internationally, we take appropriate measures to protect it in accordance with applicable data protection laws.

Such measures may include:

• adequacy decisions issued by competent authorities;
• Standard Contractual Clauses;
• the UK International Data Transfer Agreement or UK Addendum, where applicable;
• contractual safeguards with service providers and partners;
• technical and organizational security measures;
• data minimization and access controls.

Please note that privacy laws in other countries may differ from those in your country of residence. However, we will take steps designed to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable law.

12. Data Security

We implement appropriate technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

• SSL/TLS encryption for secure data transmission;
• access controls;
• authentication and authorization procedures;
• internal confidentiality obligations;
• system monitoring;
• security updates;
• data minimization;
• secure storage practices;
• limited access for authorized personnel and service providers.

Although we strive to protect your personal data, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

13. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of data and the purpose of processing.

In general:

• account data is retained for as long as your account remains active and for a reasonable period after account closure, where necessary;
• technical logs, crash logs, and diagnostic data are retained for a limited period necessary to analyse technical issues, maintain security, and improve service stability;
• marketing consent records may be retained as long as necessary to demonstrate that valid consent was obtained or until consent is withdrawn;
• communication records may be retained as long as necessary to respond to your request and maintain records of our communication;
• partner referral or commission-related records may be retained as necessary for accounting, reporting, contractual, dispute resolution, or legal purposes;
• data required by law may be retained for the period required by applicable legislation.

When personal data is no longer needed, we will delete, anonymize, or securely archive it in accordance with applicable laws and internal procedures.

14. Your Rights

Depending on your country or region, you may have certain rights regarding your personal data.

These may include the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing activities;
• withdraw consent at any time, where processing is based on consent;
• request portability of your personal data;
• opt out of certain marketing communications;
• object to profiling or automated decision-making, where applicable;
• file a complaint with a data protection authority or other competent supervisory authority.

To exercise your rights, please contact us at: [email protected]

We may need to verify your identity before responding to your request.

We will respond to requests in accordance with applicable law.

Please note that some rights may be limited by legal, regulatory, security, fraud prevention, accounting, contractual, or technical requirements.

15. Account and Data Deletion

If you have created an account, you may request deletion of your account and associated personal data by contacting us at: [email protected]

Where available, you may also use the account deletion option provided in the Soscredit app or website.

After receiving a valid deletion request, we will delete or anonymize your personal data, unless we are required or permitted to retain certain information for legal, regulatory, security, fraud prevention, accounting, contractual, dispute resolution, or legitimate business purposes.

Deleting your account may affect your ability to access or use certain features of Soscredit.

16. Marketing Communications

We may send you marketing communications, promotional content, service offers, or partner-related information where permitted by law and, where required, with your consent.

You may opt out of marketing communications at any time by using the unsubscribe link in the message, adjusting your communication preferences, or contacting us at: [email protected]

Even if you opt out of marketing communications, we may still send you non-marketing messages related to your account, service updates, security notices, legal notices, or transactional communications.

17. Automated Processing and Personalization

We may use automated systems to personalize your experience, display relevant offers, rank offers, remember preferences, analyse usage, and improve the Soscredit service.

This may include using information such as your country, selected preferences, device settings, language, app activity, and interaction with offers.

Soscredit may use automated tools to personalize content, rank offers, display relevant information, and improve the user experience. However, Soscredit does not make automated credit approval decisions and does not assess final creditworthiness for the purpose of granting credit.

Any creditworthiness assessment, eligibility assessment, final approval decision, rejection decision, or lending decision is made solely by the relevant third-party lender, credit provider, broker, or financial service provider.

18. Third-Party Websites and Services

Soscredit may contain links, redirects, advertisements, or integrations leading to third-party websites, applications, lenders, brokers, financial service providers, or other external services.

We are not responsible for the privacy practices, content, terms, security, decisions, rates, fees, products, or actions of such third parties.

When you leave Soscredit or interact with a third-party service, your personal data may be processed according to that third party’s own privacy policy and terms.

We encourage you to review the privacy policy and terms of each third-party provider before submitting personal data or entering into any agreement.

19. Children’s Privacy

Soscredit is intended for adults aged 18 years and older.

We do not knowingly collect personal data from individuals under the age of 18.

If we become aware that personal data has been collected from a person under 18 without appropriate legal basis, we will take steps to delete such data as soon as reasonably possible.

20. Regional Privacy Rights

Because Soscredit may be available in multiple countries, privacy rights may differ depending on your location.

Where required by applicable law, users may have additional rights under regional privacy laws, including laws in the European Economic Area, United Kingdom, Switzerland, United States, Canada, Brazil, or other jurisdictions.

We will handle privacy requests in accordance with the laws applicable to the relevant user and processing activity.

If you believe that a specific regional privacy law applies to your request, you may mention this when contacting us.

21. Supervisory Authority

If you believe that your personal data has been processed unlawfully, you may have the right to lodge a complaint with a data protection authority or other competent supervisory authority in your country.

For Latvia, the competent supervisory authority is:

22. Changes to This Policy

We may update this Privacy Policy and Service Disclosure from time to time to reflect changes in our services, technology, legal requirements, partner relationships, or business practices.

Updated versions will be posted on our website and/or in the Soscredit app.

The updated policy will become effective from the date indicated at the top of the document, unless otherwise required by law.

We encourage you to review this Policy regularly.

23. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy, the Soscredit service, the way we process personal data, or if you wish to request account deletion or deletion of your personal data, please contact us at: