The mobile application “Sosocredit” (Bundle ID: com.sosocredit) and its associated website are owned and operated by SIA SCHAEFER, a company registered in Latvia under registration number LV50103412751.
We place significant emphasis on safeguarding your privacy and are fully committed to ensuring robust protection of your personal data when you use our website or mobile application. This Privacy Policy explains how we collect, use, share, and protect your information.
1. Data We Collect
To provide our services and comply with applicable financial regulations, we may collect and process the following categories of data:
Personal Identification Data
- Name and surname – for account registration.
- Date of birth – for age verification and eligibility assessment.
- Phone number – for authentication and account verification.
- Email address – for account setup, authentication, and communication.
- Physical address – for account registration and compliance purposes.
Financial and Sensitive Data
- Payment and credit information – to perform preliminary creditworthiness assessments.
- Bank account information – where required for account setup or disbursement.
- Other personal or financial information required under applicable credit laws and regulations.
Technical and Diagnostic Data
- User ID – to associate your account with your activity in the App.
- Device ID – to help identify and resolve technical issues.
- Crash logs and diagnostics – to monitor app performance and improve stability.
- User preferences – to save your chosen settings for future use.
- Other diagnostic data – general technical information (e.g., performance metrics).
- Product interaction data – how you interact with the App (e.g., navigation patterns, feature usage).
2. Use of Data
We use collected data to:
- Process credit requests and assess eligibility.
- Verify identity and ensure compliance with legal obligations.
- Create and manage user accounts.
- Communicate with you regarding your account or requests.
- Improve the functionality, stability, and usability of the App.
- Provide customer support and respond to inquiries.
- With your explicit consent, we may share your personal and financial data with trusted third-party partners and lenders to evaluate your eligibility for credit and present relevant offers.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share it only in the following cases:
- With partners or lenders – to facilitate credit evaluation and processing (only with your prior consent).
- Legal compliance – if required by law, regulation, or court order.
- Protection of rights – when necessary to protect our legal rights, users, or systems.
4. Data Security
We apply strict technical, administrative, and physical measures to protect your data, including:
- SSL/TLS encryption of communications,
- Regular security updates and monitoring,
- Restricted access to sensitive data only for authorized personnel.
- Despite these efforts, no method of online data storage or transmission is completely secure.
5. Data Retention
We retain your personal and financial data only as long as necessary to provide services, fulfill regulatory obligations, or as otherwise required by law. When data is no longer needed, it will be securely deleted.
6. Children’s Privacy
SOSOCREDIT is intended only for adults aged 18 and older. We do not knowingly collect data from individuals under 18. If we become aware that such data has been collected inadvertently, we will delete it immediately.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you,
- Correct inaccurate or incomplete data,
- Request deletion of your data,
- Restrict or object to processing,
- Withdraw consent (for future processing only),
- Request data portability,
- File a complaint with a supervisory authority.
To exercise these rights, please contact us. For verification, we may request your name, email, and phone number.
8. International Data Transfers
Your data may be processed on servers outside your country. We ensure safeguards are applied.
9. External Links
If the App leads to a third-party website or service, please note that their privacy policies may differ from ours. We are not responsible for the privacy practices or content of such third-party sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. Updated versions will be posted on our website and in the App and will take effect immediately. We encourage you to review the Policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is processed, please contact us: [email protected]
